Terms of Service

Last updated: June 1, 2025

Welcome to Veo Solutions (“we”, “us”, “our”).

These Terms of Service (“Terms”) govern your access to and use of our SaaS platform and related services (the “Service”), operated by Veo Solutions Ltd through https://veo-solutions.com, including any associated features, software, and support offerings.

By creating an account, accessing, or using our Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Service.

1. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our Service.

2. Account Registration

You must provide accurate, complete, and up-to-date information when creating your account.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Notify us immediately of any unauthorized access or use.

3. Use of the Service

You agree to use the Service lawfully and in accordance with these Terms. You may not:

  • Resell, sublicense, or share access to your account
  • Interfere with or disrupt the integrity or performance of the Service
  • Attempt to gain unauthorized access to any part of the Service or its related systems

4. Subscription & Payment

Our platform operates on a subscription basis. You agree to pay all applicable fees when due.

Subscription plans and prices are available on our pricing page and are subject to change with prior notice.

Unless cancelled, subscriptions renew automatically at the end of each billing cycle.

You may cancel your subscription at any time through your account dashboard.

5. Refund Policy

We offer a 7-day refund window on all new subscriptions.

If you are not satisfied, contact us at support@veo-solutions.com within 7 days of your original purchase.

No refunds will be issued for:

  • Subscription renewals
  • Usage beyond the 7-day period
  • Accounts terminated for violating these Terms

6. Intellectual Property

All content, trademarks, and technology used in connection with the Service are the property of Veo Solutions Ltd or its licensors.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service solely for your internal business or personal use, in accordance with these Terms.

You may not copy, reproduce, distribute, modify, reverse engineer, or create derivative works from any part of the Service without our written consent.

7. Termination

We reserve the right to suspend or terminate your account at our sole discretion if you violate these Terms or engage in conduct deemed harmful to our platform, users, or reputation.

Upon termination, your right to access the Service will immediately cease.

8. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free access to the Service or that it will meet your specific requirements.

9. Limitation of Liability

To the fullest extent permitted by law, Veo Solutions Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Service.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of London, United Kingdom, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

11. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and safeguard your personal information.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

We will notify you of material changes via email or in-app notification.

Continued use of the Service after any changes constitutes your acceptance of the revised Terms.

13. Contact Us

For any questions, concerns, or legal inquiries regarding these Terms, please contact us:

📧 Email: support@veo-solutions.com

🌐 Website: https://veo-solutions.com

🏢 Company: Veo Solutions Ltd

📍 Address: 128 City Road, London, EC1V 2NX, United Kingdom